Rated 4.5 out of 5 by 41
Rated 1.0 out of 5.0 by jgporch Big Columbus Diappointment
My husband and I travel frequently with our two dogs. We purposely seek out Staybridge Suites because they are so pet friendly. This was the first time at the Columbus GA location and it will be our last. We stayed two nights and had numerous complaints, which I will list the biggest ones (but not all) here. First of all, for a “pet friendly” property the pet area was nothing but a small green patch on the side of the back parking lot. Neither TV remotes worked and after two times going down to the front desk to exchange them the first day, the second day the clerk came to the room to fix them. The worst and unacceptable issue was the water and plumbing – the first night I took a shower but after 15 minutes of letting the water WARM up (it never got hot) I got in the tub to take my shower and half way thru it turned cold and the water did not drain from the tub - so I was standing in water taking a cold shower….!!!! We were told the maintenance man was not on duty at night to call back in the morning. The next day – STILL NO HOT WATER – we were told the maintenance man called out sick. The new clerk was more helpful from the previous night’s clerk, she even came up to our room and snaked the drains so water would drain from the tub. But STILL NO HOT WATER!! To make a long story short – stay away from the Columbus GA locations of Staybridge Suites. Give other locations a try, especially if you have pets. Most are extremely pleasant and relaxing, the opposite was true of our experience for the last two days.
December 6, 2013
Rated 5.0 out of 5.0 by Pauliana Great Amenities and Friendly Staff
Fantastic room at a reasonable price. The staff was knowledgeable and friendly. The bed was comfortable, as well. Everything was clean and the breakfast was served right on time. Will definitely stay again.
November 21, 2013
Rated 5.0 out of 5.0 by lorar Love this place
The staff made me feel like I was at home form the time I got there to the time I left.
November 10, 2013