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    Staybridge Suites Grand Rapids-Kentwood

    With a unique and convenient location in Grand Rapids, you will have access to an energetic city at the heart of West Michigan. Minutes from I-96 and Gerald R. Ford International Airport, the Staybridge Suites® Grand Rapids offers a perfect location for extended stay travelers.

    The hotel is near numerous corporations including, Alticor, Spectrum Health, Cascade Engineering and Steelcase. It is an ideal choice for relocations, long term projects, visits to area companies as well as anyone in need of upscale residential-style accommodations.

    Make traveling simpler by taking advantage of our numerous complimentary services such as; our social evening reception held Tuesday through Thursday, daily full breakfast buffet, high-speed wireless Internet, 24-hour laundry capabilities and an area/airport shuttle based on availability.

    When you choose this extended stay property, remember that these award-winning accommodations offer all the comforts of home to serve your needs. From the prominent location to the various features included, we are sure to exceed your expectations. Whether you're staying for a week or a month, we invite you to "Get Comfortable".

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    Quick Info

    • Check In: 3:00 PM
    • Check Out: 12:00 PM
    • Minimum Check-In Age: 21
    • Late Check Out Available
    • Parking: Free
    • Print Fact sheet
    • Chat Online
    • Important Update

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    • Complimentary Shuttle Available
    pet policy
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    local guide
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    groups and meetings
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    green engage

    GETTING HERE

    STAYBRIDGE SUITES GRAND RAPIDS-KENTWOOD
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 177 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    177reviews

    • 5 Stars
      112
    • 4 Stars
      41
    • 3 Stars
      12
    • 2 Stars
      6
    • 1 Stars
      6

    Staybridge Suites, Grand Rapids-Kentwood, Michigan

    By

    July 24, 2015

    We have stayed here before. The room was comfortable and clean. There was an issue with the metal strip between the living area and the kitchen being loose. Housekeeping should have caught the problem. It was fixed when we called it in. The sheets and covers were so short we felt like we were being "short-sheeted".

    Posted byHotelStaff
    July 24, 2015
    Thank you for your feedback, ChrisF03! We are glad that you enjoyed your stay, and value the comments you left regarding the imperfections during your stay. We regret that there was an issue with the flooring in your room, and are glad to hear the problem was resolved. We would love to have you back and make your experience exceptional!
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    About What You Can expect from an Extended stay hotel

    By

    July 23, 2015

    club

    This hotel has a lot to offer but suffers from the lack of staffing and care that it deserves. The staff seems friendly at first- until you bring up an issue that needs resolving, then they are not so nice. The room we stayed in had no towels or washcloths, or bedding for the pull out sofa. No problem, I will just call down to the front desk. Wrong!! The room phones don't work. Went down to the front desk and the agent just couldn't believe the phones did not work and that there were no towels or bedding in the room. The agent was going to send someone up right away to resolve the phone issue...still waiting...Well, it gets better, they no longer had any clean washcloths available so he proceeds to try to give me stained dish towels for washcloths, and the towels? Well, they were the ones for the pool. Nice holes in them too. So classy! Other reported issues during our stay: The WI-FI didn't work for any of us in our family. The toilet ran all the time. There were cigarette burn marks all over the carpet. The dishes in the kitchen looked like they weren't washed, just wiped out and put back in the cupboard. There was a nice film of burnt on something or other on the stove. Our family will not be staying at this hotel again until they can get their act together.

    Posted byHotelStaff
    July 27, 2015
    Thank you for taking the time to write such a detailed review, Anons12345. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
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    Great rooms and great ataff

    By

    July 20, 2015

    Like being at home. Will stay here when I am in Grand Rapids. The staff goes the extra mile.

    Posted byHotelStaff
    July 22, 2015
    Thank you, Joeb1957, for your wonderful comments! It is always much appreciated to be valued, and know we are creating a positive experience for our guests. Comments from valued guests, like you, help us strive to reach that extra mile! We look forward to welcoming you back "home" again very soon.
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    Good, cozy hotel

    By

    July 13, 2015

    club

    Good hotel, great staff, has complimentary dinner Tue-Thu and it's good. I would come back here.

    Posted byHotelStaff
    July 14, 2015
    Your comments are highly valued, Ramona_CJ! We are so glad that you enjoyed your experience with us. It is our goal to continue exceeding guest expectations. It was a pleasure having you stay with us, and we look forward to your next visit!
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